Website Privacy & Cookies

This page describes how we treat the information provided by visitors, what other information we gather and how we use it, why we sometimes need to store “cookies” and how to prevent this.

In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware.

This website provides information as a service to visitors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies.

The cookies stored by this website cannot be used to identify you personally.

How Cookies Are Used

We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load.

We sometimes use cookies to remember a choice you make on one page, when you have moved to another page if that information can be used to make the website work better. For example:

  • avoiding the need to ask for the same information several times during a session (e.g. when filling in forms), or
  • remembering that you have logged in, so that you don’t have to re-enter your username and password on every page.

Cookies we use

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
PHPSESSID This is a cookie provided by Zeal Media Ltd. This cookie keeps track of how a site visitor uses our website. It stores a unique ID to identify you as a visitor. This cookie is “session based”, meaning it expires when you close your browser.
__utma This is a Google Analytics cookie. This cookie is typically written to the browser upon the first visit to your site from that web browser.
__utmb This is a Google Analytics cookie. This cookie is used to establish and continue a user session with your site.
__utmc This is a Google Analytics cookie. This cookie is used to determine whether or not to establish a new session for the user.
__utmz This is a Google Analytics cookie. This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link.
catAccCookies This is a cookie provided by the software that informs our users about cookie use on the website. This cookie stores whether you have clicked on the “I agree” button (so you are not prompted with the same message in future.)

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

Personal data

Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so.

Other Websites

The information on this page applies only to this website and not to other sites linked to from these pages.

Privacy Statement

We aim to take a responsible approach to all areas of our business. In order to process your booking or information request, we need to collect certain personal details from you. For a booking, these details will usually include the names, addresses and dates of birth of party members, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements or for example any insurance you wish to purchase. If we need any other personal details, we will tell you before we obtain them from you. We use a secure server to collect your payment details.

We need to pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided (for example the suppliers of your travel arrangements, public authorities such as credit/debit card companies or banks) or to the insurance company so that your insurance can be provided and so that the policy you purchase is suitable for your needs. It is also a mandatory requirement of airlines operating to certain countries to disclose your details to the government in question for security, anti-terrorism and any other purpose deemed appropriate. If these details cannot be provided to the airline you will not be permitted to travel to/enter the country in question.

Please be aware that if we are unable to collect certain details from you, including any relating to your health or medical condition, we may not be able to provide you with the holiday or service you wish to purchase, for example any insurance policy. Please note if your data is passed to suppliers in countries outside the EEA, controls on data protection may not be as strong as they are in the United Kingdom.

We would like to use your details for marketing purposes (eg sending you details of promotions concerning the holidays we offer). If you do not wish to receive any further information from us please let us know this at the time you give us your details or, if you do not do so then, at any time subsequently.

We do not sell or pass any information you give us to other companies for marketing purposes.

We have appropriate security measures in place to protect your data. You generally have the right to request a copy of the information we hold about you but such requests must be made in writing (by letter or e-mail).

We may charge a small administration fee before complying with your request and in certain limited situations we may be entitled to refuse your request.

Our privacy statement does not apply to third party websites accessed from this website or from which this site has been accessed. Please refer to the individual site’s own privacy statement.